Providing Wix access to us — or any third party — is a straightforward process and only takes a couple of minutes. The steps below show you exactly where to go in your Wix dashboard to invite a collaborator and set their permissions.
Log in to your Wix account and navigate to the desired site's dashboard. (Click > Select site not Edit Site)
In the top bar search 'roles and permissions' and click on thisOR > In the left-hand menu of the dashboard, click on Settings.
Under the Settings options, find and click on Roles & Permissions (it usually has a person icon next to it).
On the Roles & Permissions page, click the Invite Collaborators button.
Select the role you want to assign to the user. Admin (co owner) is best access for us to complete design and publish
Why We Ask for Admin (Co-Owner) Access
To properly support your website, we need full access to the parts of Wix that affect performance, visibility, and publishing. Admin (Co-Owner) access allows us to do this efficiently and safely, without delays or back-and-forth.
This level of access lets us:
Publish changes immediately (no waiting for approvals)
Update SEO settings like page titles, descriptions, and indexing
Manage site structure, redirects, and performance settings
Connect analytics tools such as Google Analytics and Search Console
Ensure everything is set up correctly for Google visibility
We do not access billing, payment details, or personal information unless explicitly required and approved.
How This Helps Your Website (SEO & Performance)
Having the right permissions means we can:
Make sure your site is search-engine friendly
Prevent technical issues that can stop pages appearing on Google
Improve page structure so Google understands your content
Publish updates quickly when changes are ready
Limited access can slow things down or block important updates, which can impact results and timelines.
Your Control & Security
You remain the primary owner of the site at all times.
You can change or remove access whenever you like
Nothing is published without purpose or explanation
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